Mueller Shared Service

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About Us

We are a global business services provider of Customer Experience Management. We offer a comprehensive suite of solutions that helps your business plan deeper, transparent and better optimized customer connections and experiences- from strategy development through execution. Delivering superior support to their customers we collaborate with our clients, we share our expertise, and we build trust, and create strong customer relationships.

Mueller’s people believed that great customer experiences are powered by people who love what they do and where they work. By knowledge sharing, a people first culture, global strength combined with local flexibility, and operational excellence, we deliver great experiences every day.

Mueller’s top management leaders has over 20 years experience in business, we have the exper-tise and experience to provide services and solu-tions that are practical, complete, and effective in addressing our partner’s technology needs.

Our Expertise

Mueller Shared Services is a primary expert at understanding crucial trends throughout significant geographies and industries, utilizing analytics to establish the right strategy to exceed client targets. By developing "same side of the table" relationships, we provide strong insights and provide solutions that enhance consumer experience, minimize cost-to- serve and increase productivity. We operate in the background to guarantee our clients constantly fulfill and exceed client demands.

As a company that leans heavily on people to deliver, Mueller Shared Services has regularly designed systems and executed measures to promote a highly engaged and pleasant work environment, stimulating innovative strategies to encourage expansion and value improvement. Our work culture is open, fair, rewarding of overall perfor-mance, and customized to accommodate the needs of our workforce in diverse areas that deliver the best growth opportunities within the organization.

Why Philippines?

“Philippines is the BEST country to establish an IT-BPO Company”

Mueller chose the Philippines, the third largest English speaking country in the world because of its
impeccable customer engagement, customer care and service-oriented sales. While Philippines call centers
have shown the ability to attract voice-based telemarketing companies, it is also gaining market share in
terms of non-voice services such as data entry, security monitoring, list scrubbing, and medical transcription, as well as judgment-intensive services such as research, analytics, and legal services, and other high-value applications like animation, software, and game development. Philippines is home to many of the world’s leading BPO firms. The Philippines is emerging as a powerhouse in voice related services, and gaining global recognition as a hub for the world’s top telemarketing and customer service companies. Outsourcing telemarketing to the Philippines is a burgeoning and popular method to improve customer relationships and generate new business.